SHIPPING POLICY:
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the country, ensuring that we provide the highest levels of responsiveness to you at all times. Shipping We offer Free Shipping for above Rs.1499 order. The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment centre for dispatch within 24 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment centre to the destination. The delivery usually takes about 2-5 business days.
CANCELLATION POLICY:
Customers are allowed to raise a cancellation request if they wish to cancel the order only within the first 24hrs after placing the order.
Steps to Raise a Cancellation request:
Sign in
Step 1: Go to My Account section
Step 2: Click on Orders
Step 3: Select the order which you want to cancel. And click the Cancel button which there below “Actions” column.
Or you can directly WhatsApp us your Order nunber to the below given number:
Note* Cancellation button will be visible only upto 24hrs of placing the order.
RETURN POLICY:
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Returns are accepted within 7 calendar days of purchase.
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A minimal pickup fee of ₹99 will be deducted from your order value.
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Refunds are provided as Store Credit, valid for 1 year.
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Hair accessories and cloth diapers are non-returnable.
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Sale items under ₹399/- are not eligible for Return or Exchange.
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Please check the size chart carefully before placing your order.
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All garments must have their original tags attached.
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Items with stains, marks, or visible damage will not be accepted for return.
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📞 For support or to initiate a return/exchange:
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WhatsApp us by clicking the WhatsApp logo on your screen
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Or call/WhatsApp us directly at 8169726392
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EXCHANGE POLICY:
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You are eligible for an exchange within 7 calendar days of your purchase.
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A minimal pickup fee of ₹99 will be charged for exchanges. This needs to be paid via any UPI method to the number provided.
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After the 7-day period, exchanges will no longer be accepted.
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Sale items under ₹399/- are not eligible for Return or Exchange.
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Please check the size chart carefully before placing your order.
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Exchange items will be dispatched only after we receive your items in our warehouse and our team has completed the quality check.
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All garments must have their original tags attached.
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If any garment has stains, marks, or visible damage, the order will not be entertained for exchanges.
👉 We encourage customers to try the product within the first 2 days of receiving it to ensure it fits your needs.
📞 For support or to initiate a return/exchange:
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WhatsApp us by clicking the WhatsApp logo on your screen
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Or call/WhatsApp us directly at 8169726392
UPI No. +91 9833301733
Call us: +91 8169726392
(Working hours: 11am – 8pm / Monday – Saturday)
