SHIPPING POLICY:
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the country, ensuring that we provide the highest levels of responsiveness to you at all times. Shipping We offer Free Shipping for above Rs.1499 order. The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment centre for dispatch within 24 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment centre to the destination. The delivery usually takes about 2-5 business days.
CANCELLATION POLICY:
Customers are allowed to raise a cancellation request if they wish to cancel the order only within the first 24hrs after placing the order.
Steps to Raise a Cancellation request:
Sign in
Step 1: Go to My Account section
Step 2: Click on Orders
Step 3: Select the order which you want to cancel. And click the Cancel button which there below “Actions” column.
Or you can directly WhatsApp us your Order nunber to the below given number:
Note* Cancellation button will be visible only upto 24hrs of placing the order.
REFUND POLICY:
Thanks for purchasing our products at kilkaari.shop operated by Kilkaari.
We offer a full money-back guarantee for all purchases made on our website (Only if you cancel the order before the dispatch or within 24hrs of placing it). If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.
You are eligible for a full reimbursement within 07 calendar days of your purchase (after deducting pickup fee). After the 07-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first two days after their purchase to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us on WhatsApp. Click the WhatsApp logo on the screen.
(Working hours: 11am – 8pm / Monday – Sunday)
RETURN POLICY:
A minimal fee of Rs. 99 will be charged for your return pickup that will be deducted from your order value. Hair accessories and cloth diapers are non returnable.
Sale items under Rs. 399/- are not eligible for Return and Exchange. Kindly, place your order by checking the size chart correctly.
EXCHANGE POLICY:
A minimal fee of Rs. 99 will be charged for your exchange pickup. That needs to be paid in the below no. through any UPI payment method.
Sale items under Rs. 399/- are not eligible for Return and Exchange. Kindly, place your order by checking the size chart correctly.
UPI No. +91 9833301733
Call us: +91 8169726392
